I placed an order and paid but I have not received it. I contacted FedEx and they said contact the shipper because they created a shipping label but never shipped it. I sent roots an email because it’s impossible to find a phone number for them and I got a response saying in 2 days they would put something in with FedEx! All I know is I paid almost 50 bucks for a shirt I don’t have!! Today is the 14th day and it should have been delivered 8 days ago like my previous day order!
Maggie, we're sorry to see that FedEx appears to have lost your package. We have sent this internally to our CS team and they will follow up via email with your new expedited tracking number.